About the Role:
At Melihub, our candidates and employees are our customers, and customers are king! The People Team supports the entire employee journey from attracting candidates to retaining and developing our employees. We work to foster a culture of collaboration, growth and inclusion by developing and executing employee-centric programs that are as impactful as they are fun. Our goal is to make the jobs of our coworkers easier by doing ours with a passion.
Melihub’s Associate Human Resources Business Partner (HRBP) provides broad Human Resources (HR) support for our Hanoi Vietnam office and works in partnership with the global People team to manage and support initiatives and projects. This includes assisting employees and managers resolve front-line employee relations issues, answering benefits questions and managing the employee exit process. This role also supports Melihub’s global new hire orientation and talent management programs.
Primary Job Responsibilities:
Conducting qualitative and quantitative user, market and cultural research conductive to insightful product, user and business strategies
Generating research insights and recommendations that deliver organizational and customer experience impact, communicating these to diverse stakeholders in compelling and creative ways
Expertly defining research plans for projects through a strong understanding of traditional and emerging research methods and trends, utilizing the most effective and appropriate research methods based on study objectives
Planning and executing research with other product team members to iteratively improve the customer experience through the right inquiry, analyses and optimization strategies, while pragmatically aligning research to business and research objectives, timelines and constraints
Leading and mentoring product designers in research while ensuring the quality and efficacy of the research execution and findings generated
Partnering with Product, Data and Marketing to develop and implement research standards, best practices and operational processes to enable scalable, adaptive research programs
Developing strategies for creating meaningful and usable products and validating these product experiences throughout the full product lifecycle in partnership with product teams
Skills and Qualifications:
Big plus if experience in User Research or related field, with a proven track record of research planning, execution, deliverables creation and delivering findings with measurable business impact
Interest in qualitative and quantitative data analysis to generate actionable tactical and strategic recommendations
Strong understanding of different research methods, when to use them and how to customize them to meet needs and timelines
A proven track record of improving, standardizing and scaling research practices and methods
A keen interest and passion for private and public investment markets and organizations, the financial professionals who work in this space and an understanding of what they do, why they do it and what drives their success
Perks You'll Enjoy
Building large-scale & global software products
Working & growing with Passionate & Talented Team
Diverse careers opportunities with Software Services, Software Product Development, IT Solutions & Consulting
Attractive Salary and Benefits
Two performance appraisals every year and performance bonus
Flexible working time
Various training on hot-trend technologies, best practices and soft skills
Company trip, big annual year-end party every year, team building, etc.
And much more, join us and let yourself explore other fantastic things!