About the Role:
Onboarding, training, support, business development and renewals are handled by the Account Management and Customer Success team. We believe in doing whatever it takes to drive success for our customers every day and ensure they can achieve their goals.
The Account Development Manager Intern, Restarts role is a highly visible role that makes a direct and significant impact and also works to drive value that leads to win-backs, expansion, renewals and customer satisfaction. You will be dedicated to finding opportunities within prior client accounts by establishing and re-establishing relationships with key decision makers and uncovering the unique needs of every client.
Primary Job Responsibilities:
Build and manage a pipeline of win-back opportunities across multiple client types
Act as the primary point of contact and business partner for a dedicated portfolio of prior clients via in-person, phone and/or email
Consistently meet and exceed sales targets and own the full sales cycle from first contact through close
Take the time to truly understand clients’ needs and business priorities, guiding potential clients through needs analysis and discovery sessions
Conduct client demonstration sessions designed to address the individual needs of the account and end-user(s) with a consultative approach
Work collaboratively with a designated Customer Success Associate to strategize on account win-back opportunities
Go above and beyond to ensure customer satisfaction in their evaluation of Melihub and product education
Maintain a growth mindset and positive attitude
Support the vision and values of the company by setting an example and demonstrating desired behaviors
Skills and Qualifications:
Bachelor’s degree or equivalent experience
Plus point if successful sales or account management experience with an emphasis on expansion, ideally with a technology product
Proven ability to close complex deals with high level executives and oversee the end-to-end sales process
Prior experience with Salesforce or similar CRM to forecast sales and maintain updated records of client interactions
Excellent verbal and written communication skills with a keen eye for detail
Exemplary presentation skills and comfortable engaging a diverse array of clients
Knowledge of the Microsoft Office suite including Outlook, Word and Excel
An appreciation for private and public capital markets
A love and basic understanding of technology
Curious, able and interested to learn about client needs
Organized with terrific prioritization skills
Self-motivated, persistent and goal-oriented attitude and can work effectively as part of a team
Perks You'll Enjoy
Building large-scale & global software products
Working & growing with Passionate & Talented Team
Diverse careers opportunities with Software Services, Software Product Development, IT Solutions & Consulting
Attractive Salary and Benefits
Two performance appraisals every year and performance bonus
Flexible working time
Various training on hot-trend technologies, best practices and soft skills
Company trip, big annual year-end party every year, team building, etc.
And much more, join us and let yourself explore other fantastic things!