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The Account Development Manager Intern

General information

Salary
1m - 3m
Rank
Intern
Form of work
Full time
Location
14 Fl., Viwaseen building, No. 48 To Huu Str., Nam Tu Liem dist., Hanoi
Number of recruits
2

Description

About the Role:

Onboarding, training, support, business development and renewals are handled by the Account Management and Customer Success team. We believe in doing whatever it takes to drive success for our customers every day and ensure they can achieve their goals.

The Account Development Manager Intern, Restarts role is a highly visible role that makes a direct and significant impact and also works to drive value that leads to win-backs, expansion, renewals and customer satisfaction. You will be dedicated to finding opportunities within prior client accounts by establishing and re-establishing relationships with key decision makers and uncovering the unique needs of every client. 

 

Primary Job Responsibilities:

  • Build and manage a pipeline of win-back opportunities across multiple client types

  • Act as the primary point of contact and business partner for a dedicated portfolio of prior clients via in-person, phone and/or email

  • Consistently meet and exceed sales targets and own the full sales cycle from first contact through close

  • Take the time to truly understand clients’ needs and business priorities, guiding potential clients through needs analysis and discovery sessions

  • Conduct client demonstration sessions designed to address the individual needs of the account and end-user(s) with a consultative approach

  • Work collaboratively with a designated Customer Success Associate to strategize on account win-back opportunities

  • Go above and beyond to ensure customer satisfaction in their evaluation of Melihub and product education

  • Maintain a growth mindset and positive attitude

  • Support the vision and values of the company by setting an example and demonstrating desired behaviors

Requirements

Skills and Qualifications:

  • Bachelor’s degree or equivalent experience

  • Plus point if successful sales or account management experience with an emphasis on expansion, ideally with a technology product

  • Proven ability to close complex deals with high level executives and oversee the end-to-end sales process

  • Prior experience with Salesforce or similar CRM to forecast sales and maintain updated records of client interactions

  • Excellent verbal and written communication skills with a keen eye for detail

  • Exemplary presentation skills and comfortable engaging a diverse array of clients

  • Knowledge of the Microsoft Office suite including Outlook, Word and Excel

  • An appreciation for private and public capital markets

  • A love and basic understanding of technology

  • Curious, able and interested to learn about client needs

  • Organized with terrific prioritization skills

  • Self-motivated, persistent and goal-oriented attitude and can work effectively as part of a team

Benefits

Perks You'll Enjoy 

  • Building large-scale & global software products

  • Working & growing with Passionate & Talented Team

  • Diverse careers opportunities with Software Services, Software Product Development, IT Solutions & Consulting

  • Attractive Salary and Benefits

  • Two performance appraisals every year and performance bonus

  • Flexible working time

  • Various training on hot-trend technologies, best practices and soft skills

  • Company trip, big annual year-end party every year, team building, etc.

And much more, join us and let yourself explore other fantastic things!

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